Q. I am attempting to upload my GEDCOM to WorldConnect and have been unable to get past the first page. My selection of a user code and password are being rejected. Why?

A. The most common causes are choosing a user code that contains something other than alphanumeric characters or includes blank spaces. Because your user code will become part of the URL (Web address) where your GEDCOM will be housed, it cannot contain anything other than alphanumeric characters, dashes, and underscores, which are acceptable to browsers. Use a dash "-" or an underscore "_" to represent spaces when establishing your user code. WorldConnect URLs (and user codes and passwords) are case-sensitive. If you want your user code to be "John Doe" you must create it as "John-Doe" or "John_Doe"

Select a password that is no longer than 16 characters.

In the unlikely event that the problem is not solved by following these instructions, it could mean that you have selected a user code that is already in use. Try selecting a slightly different user code. Every user code must be unique.

WorldConnect Suggestion Board and Help
http://genconnect.rootsweb.com/genbbs.cgi/gedcom/

RootsWeb's Guide to Tracing Family Trees: Using Technology to Dig up Roots
http://www.rootsweb.com/~rwguide/lesson3.htm




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